Privacy Policy
Last updated: 9 June 2025
At BBES Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://bbesltd.co.uk or contact us directly.
1. Who We Are
BBES Ltd
Kent, United Kingdom
Email: electrician@bbesltd.co.uk
Phone: +44 775 228 0225
We provide reliable electrical services for homes and businesses across Kent.
2. What Information We Collect
We may collect the following information:
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Personal details submitted via our contact forms (e.g., name, phone number, email).
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Technical data including your IP address, browser type, and device information.
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Usage data such as pages visited and time spent on the site, through cookies or analytics tools.
We do not process payments via this site and do not collect payment or financial details online.
3. How We Use Your Data
We use the information you provide to:
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Respond to your enquiries and service requests.
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Arrange appointments or provide estimates.
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Improve website functionality and customer experience.
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Meet our legal and regulatory obligations.
We do not share your information with third parties for marketing purposes.
4. Cookies & Tracking
Our site uses cookies to function properly and to collect limited usage statistics. These include:
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Essential cookies – required for site performance.
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Analytical cookies – like Google Analytics to help us understand how visitors use the site.
You can adjust cookie preferences through your browser settings at any time.
5. Embedded Content & Third Parties
Some pages may contain embedded content (e.g. maps or videos) from other websites. These external sites may collect data about you, use cookies, or monitor your interaction with the embedded content.
We may also use third-party plugins (e.g. Elementor, SEO tools) that process technical data solely to improve site performance.
6. Data Storage and Security
Your information is stored securely using trusted UK-based hosting services and up-to-date WordPress security protocols. Access is restricted to authorised staff only.
We take reasonable precautions to protect against loss, misuse, or unauthorised access to your data.
7. How Long We Keep Your Data
We retain personal data (e.g. contact forms) for up to 12 months, unless a longer period is needed for legal reasons or service history. You may request deletion of your data at any time.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access the personal data we hold about you.
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Request a correction or deletion.
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Restrict or object to certain types of data processing.
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File a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, please email us at electrician@bbesltd.co.uk.
9. Updates to This Policy
We may occasionally update this policy to reflect changes to our practices or legal requirements. Any updates will be published on this page with the latest revision date.
10. Contact Us
For any questions or concerns regarding your data, please contact us at:
📍 Kent, United Kingdom
📞 +44 775 228 0225
📧 electrician@bbesltd.co.uk